Returns & Exchanges
For In-Store Purchases
Products must be returned (along with a receipt) within 7 days to get a full refund, or within 30 days to get store credit. Store credit must be redeemed within 30 days of the return with a receipt. All discounted items and items on sale are final sale and cannot be returned.
For Online Purchases
Products bought online must be returned within 30 days of when the package was received, along with the original receipt. The customer is responsible for the shipping charges. Please email us at email@example.com to get shipping instructions and authorization to ship back your product.
We only replace items which are defective or damaged, and we only exchange them with a copy of the same item. If you would like ot exchange an item, send us an email at firstname.lastname@example.org or visit us during 33220 West Cary St Richmond VA 23221
Late or Missing Refunds
If you havent recieved a refund yet, wait one business day and check your bank account again. If the refund is still not processed, contact your credit card company and/or bank, as it may still be processing. If the refund cannout be found by either the credit card company or the bank, please contact us at email@example.com